Service Standards
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We've all seen drivers do crazy things while driving to or from Castro Valley. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking fro...Published on: Nov 17, 2010 -
All California pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to...Published on: Dec 17, 2010
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One might say the most challenging part of being an automotive service technician at Building customers for life is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex s...Published on: Oct 04, 2011
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Today we're going to talk about on-board diagnostics and the questions we hear from folks around Castro Valley, California, who need answers about diagnostic services. They want to know what diagnosti...Published on: Feb 07, 2012 -
There are some things drivers should know about Castro Valley car service and repair. First and foremost, Building customers for life cares about you and your family's safety. And we really apprecia...Published on: Apr 20, 2012
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We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...Published on: Jun 27, 2012 -
Some Castro Valley vehicle owners wonder why Building customers for life and other Castro Valley auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Building cu...Published on: Nov 27, 2012 -
We find that a lot of Castro Valley drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles&nb...Published on: Dec 11, 2012
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Castro Valley drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of ...Published on: Mar 20, 2016
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About 80% of the vehicles on Castro Valley roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't pe...Published on: Apr 25, 2016 -
When you drop your vehicle off at Building customers for life in Castro Valley, they don't just poke around under your hood looking for stuff to do. Building customers for life professionals have ...Published on: Oct 03, 2016 -
A big part of the service we provide at Building customers for life for our Castro Valley customers is education. We want you to feel confident with your service decisions. And we're always open...Published on: Jul 31, 2017